This Privacy Policy explains how Dwello Group, Inc., doing business through the Rattler Property Intelligence brand (“Rattler,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit Rattler.com, join an early-access or waitlist program, contact us, or otherwise interact with the website (collectively, the “Site”).
This Privacy Policy applies to the public Rattler.com website in its current pre-MVP form. When Rattler launches accounts, paid reports, live property searches, subscriptions, payments, or other product functionality, we may update this Privacy Policy to describe additional information practices.
We may collect the following categories of personal information.
Information you provide directly. This may include your email address, first name, whether you identify yourself as a homebuyer, real estate professional, investor, or other visitor type, brokerage or company name, and any information you include in a message or contact request.
Information collected automatically. When you use the Site, we or our service providers may automatically receive technical and usage information such as your IP address, browser type, device type, operating system, approximate location derived from IP address, referring page, pages viewed, links or buttons clicked, date and time of visits, and similar website interaction information.
Marketing and attribution information. If you arrive through an advertising campaign, referral, or tagged link, we may collect campaign information such as UTM source, medium, campaign, content, or term so we can understand how visitors find Rattler.
Marketing and attribution information. If you arrive through an advertising campaign, referral, or tagged link, we may collect campaign information such as UTM source, medium, campaign, content, or term so we can understand how visitors find Rattler.
Cookies and similar technologies. The Site may use cookies, pixels, local storage, or similar technologies for essential functionality, analytics, security, and measurement. The exact technologies used should match the cookie and analytics tools actually deployed on the Site.
We do not intend to collect highly sensitive personal information through the current public pre-MVP Site, and you should not submit Social Security numbers, financial account credentials, medical information, government identification numbers, or similarly sensitive information through general website forms.
Service providers. We may provide information to vendors that help us host the Site, process forms, manage email communications or customer relationships, provide analytics, secure the Site, or perform other services on our behalf. These providers are expected to process information for the services they provide to us and subject to appropriate contractual restrictions where required.
Professional advisors. We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors when reasonably necessary.
Legal and safety purposes. We may disclose information if we believe disclosure is required by law, subpoena, court order, legal process, or government request, or when reasonably necessary to protect Rattler, our users, our rights, property, systems, or safety.
Business transactions. Information may be disclosed or transferred as part of a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction.
At your direction or with your consent. We may disclose information when you ask us to or otherwise authorize the disclosure.
We do not sell personal information for money. As of the effective date of this Privacy Policy, the public pre-MVP Site is not intended to process personal information for targeted advertising or for profiling in furtherance of decisions that produce legal or similarly significant effects. If that changes, we will update this Policy and provide applicable opt-out rights.
We may use analytics tools to understand traffic, Site performance, and visitor interactions. Analytics providers may receive technical identifiers and usage information as part of providing those services.
Before launch, the developer should configure the Site so that the cookie banner, consent controls, and this Privacy Policy accurately reflect the analytics and advertising technologies actually enabled.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or technologies. We may also recognize legally required browser-based opt-out preference signals where applicable.
If you join the waitlist, request early access, request professional access, or otherwise ask to hear from us, we may use the contact information you provide to communicate about Rattler.
You may unsubscribe from marketing emails by using the unsubscribe mechanism included in those communications. Even if you opt out of marketing messages, we may still send non-promotional communications that are necessary to respond to a request, administer a pilot or trial, or address legal or security matters.
Retention periods may differ depending on the type of information, why it was collected, and legal or operational requirements. When information is no longer reasonably needed, we may delete, de-identify, or aggregate it, subject to applicable law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
If applicable law gives you a right to appeal our response, you may submit an appeal through the same contact method and label the request “Privacy Appeal.” We will not discriminate against you for exercising rights provided by applicable law.
Authorized agents may submit requests where permitted by law, subject to verification of their authority.
The Site may contain links to third-party websites, social networks, scheduling tools, or other services. We are not responsible for the privacy practices of third parties. Their handling of information is governed by their own privacy policies and terms.
When we update this Privacy Policy, we will post the revised version on Rattler.com and update the effective date. If a change materially affects how we use personal information, we will provide additional notice or choice when required by law.
